Data Deletion Instructions

At Project Helping, we respect your privacy and provide straightforward ways to manage or delete your personal data. Below are the instructions for requesting the removal of your account and associated information.

1. Automated Account Deletion

The quickest way to remove your profile is through your account settings.

1. Log in to your account.
2. Navigate to Settings > Delete Account from your profile menu.
3. Read the confirmation message carefully.
4. Click the Delete Account button to permanently remove your profile, friends list, and personal settings.

Note: This action is permanent and cannot be undone. Once deleted, your profile information will be purged from our active database.

2. Requesting a Formal Data Erasure (GDPR/CCPA)

If you wish to ensure all traces of your data—including activity logs and metadata—are removed, you may submit a formal Erasure Request.

• Email Us: Send an email to [email protected] with the subject line “Data Erasure Request.”
• Verification: For security, you must send this request from the email address associated with your account.
• Timeline: We will process your request within [e.g., 30 days]. You will receive a confirmation email once the erasure is complete.

3. Community Content & Contributions

Please note that while deleting your account removes your personal profile, it may handle community contributions differently:

• Forum Posts: Depending on site settings, your forum posts may remain visible but will be “anonymized” (the author will show as “Deleted User”).
• Private Messages: Messages you sent to other users will remain in their inbox for their records, but your name and avatar will be removed.

4. Third-Party Data

If you signed up using a social media provider (like Facebook or Google), you should also remove our app’s permissions within your social media account settings to ensure no further data is shared.