Example Phrases To Use

Before You Build

These kits will be shared with families and individuals facing difficult or uncertain times in the hospital. Your thoughtful, kind words can make a difficult day a little brighter—thank you for helping spread care and compassion.

DO

• Be positive: Focus on hope, comfort, and inner strength.
• Use affirming and uplifting words: Offer gentle encouragement and warmth.
• Keep it simple and sincere: Short, heartfelt messages are best.
• Use inclusive language: Avoid assumptions, as well as political, religious, or gendered terms.
• Keep the tone gentle and compassionate: Avoid intensity or emotional pressure.

AVOID

• Mentioning illness, diagnosis, or recovery (e.g., “hope you heal soon”).
• Giving advice, instructions, or making assumptions about feelings.
• Using humor, sarcasm, or quotes from public figures.
• Including personal information or full names.
• Using timelines or future outcomes (e.g., “You’ll be home soon,” “Things will get better soon”).

SAMPLE NOTES “You are surrounded by care and kindness.” “Wishing you calm, strength, and comfort today.” “You are not alone—there are people thinking of you.” “May this note remind you that you’re cared for and supported.”